Privacy Policy
This translation is provided for convenience only. In case of any discrepancy between this version and the English version, the English version shall prevail.
Last Updated: 2026-01-19
1. Introduction
IBeanThere respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Before registering, submitting any content, or otherwise engaging with us, please read and understand this Privacy Policy as well as our Terms of Service. In the course of engaging with us, you may also use third party's intellectual property, tools or resources (e.g., Supabase, Google Analytics), and such third party's privacy policy may also apply to you.
2. Information We Collect
- Personal Information: We collect information you provide directly to us, such as your name, email address, username, password, and coffee preferences when you register or update your profile.
- Location Data: With your consent, we collect precise geolocation data to show you nearby cafes, verify 'Drop Bean' actions, and maintain your 'Navigator' status.
- Automatic Information: When you use our Services, we collect certain information by automated means, such as through server log files, cookies, web beacons (also known as clear GIFs and pixel tags), and embedded scripts. This may include your IP address, device type and model, operating system version, browser type and version, time zone setting, unique device identifiers, and information on actions taken within the app.
3. Public Information
Certain information you provide is public by default. Your username is always publicly visible and searchable. Content you post, such as cafe reviews, ratings, photos, and comments, are available to the public by default. We recommend that you do not use your real name as your username if you wish to remain anonymous. Any information disclosed in public areas becomes public information, and you should exercise caution before sharing.
4. How We Use Your Information
We use the information we collect to: (i) provide, maintain, and improve our services; (ii) personalize your experience and coffee recommendations; (iii) process your transactions and manage your account; (iv) communicate with you about updates, security alerts, and support; (v) monitor and analyze trends and usage; (vi) send you periodic communications relating to our Services, subject to your communication preferences.
5. Disclosure of Information
We do not sell your personal information. We may share information with: (i) service providers who perform services on our behalf (e.g., cloud hosting, analytics, email transmission), subject to confidentiality obligations; (ii) to comply with legal obligations; (iii) to protect and defend our rights and property; (iv) with your consent or at your direction. Notwithstanding any other sections of this Privacy Policy, Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with third parties' privacy policies.
6. Information About Others
You can choose to provide us with information relating to third parties, including their names, email addresses, or other contact details. If you use any feature of the Services that allows you to communicate or share information with third parties, you acknowledge and agree that you have the authority to access and use the relevant data and that you have notified these third parties and informed them how their information is collected and used by Company to provide the Services.
7. Anti-Spam (CASL Compliance)
Where applicable, we will seek your express consent to contact you, including by way of commercial electronic messages. You can unsubscribe at any time from receiving commercial electronic messages by following the instructions in the message. Even if you have opted out of receiving marketing communications from us, please be aware that we may still contact you for other purposes, such as providing communications you have consented to receive, or regarding the products or services we provide to you.
8. Children's Online Privacy Protection
The Website and Services are not intended for use by persons under 13 years of age. We do not knowingly collect or use any Personal Information from any persons under 13 years of age. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such Personal Information from our database.
9. International Transfers
Your Personal Information may be stored, processed or otherwise used by us, our affiliates or our service providers, both inside and outside of Canada (including the United States). As a result, that country's courts, governments or law enforcement agencies could obtain disclosure of your information in accordance with that country's laws. Whenever we hire other organizations to provide support services, they will be required to conform to our privacy standards and to allow us to audit them for compliance.
10. Data Security
We take all reasonable steps to protect the security and confidentiality of your Personal Information. We protect Personal Information within our custody or control with appropriate organizational, technological and physical safeguards. We store Personal Information in electronic and physical files that are secure, and our security measures include secure on-site and off-site storage, restricted access to records and data processing equipment, password protocols, and encryption and security software. However, no method of transmission over the Internet is 100% secure.
11. Data Retention
We only retain Personal Information for as long as is necessary for the purpose for which it was collected. When we no longer are required to retain the information, we will destroy, erase, or de-identify the information. Legal requirements, however, may require us to retain some or all of the Personal Information we hold for a period of time that is longer than that for which we might otherwise hold.
12. Your Data Rights
Depending on your location, you may have rights under laws like GDPR, CCPA, or PIPEDA. These may include the right to access, correct, delete, or port your personal data. You may update or correct your account information by editing your account settings or by sending a request to us. To exercise these rights, please contact us at ibeanthere.app@gmail.com.
13. Changes to Privacy Policy
We may amend this Privacy Policy from time to time as we add new products and services, as we improve our current offerings, and as technologies change. If we make a change to this Privacy Policy, this will be reflected in the above Last Update date. We encourage you to check back periodically. If we make any material or substantive changes in this Privacy Policy, we will notify you by posting a clear and conspicuous notice of these changes on the Website and in this Privacy Policy.
14. Contact Us
Any questions, comments or concerns relating to this Privacy Policy, and any requests to correct or access Personal Information collected during your use of the Services, should be directed to us at: Email: ibeanthere.app@gmail.com